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Retail Clouds is the Omni Channel platform for Retail Businesses. Intelligent Robotized SaaS platform for Retailers.

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loyalty

TechnoLabs Retail Cloud, Omni Retailer, has the Customer as the centeric point. Retailer gets the visibility of their customer and plan their products stocks, promotions, and campaigns. It is all about how you can engage with the Customers. Customer Loyalty must be nurtured by applying right blend of Technologies and Processes. Our Retail Cloud offers the most advanced Loyalty Service. Get in touch with our Subject Matter Expert who can give you the visibility and demo.

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Customer Loyalty - At Glance

Retail Cloud - Customer Loyalty is built for Retailers. Can build multiple programs to track,analyze,reward,engage,and retain the Customers.
Glance
Price Mapping
Track
Empower

It is shameless experience to Customers and Loyalty can be applied to all channels. Customer Tracking, behaviour analysis, product/price mapping and customer campaigns can be implemented just in days.

  • Captures Customer's Data - Footfalls to Face Recognition.
    • Customers Re-visits.
    • Customers Transactions/Conversions.
    • Customers Behaviour/Brands Loyalty.
    • Customer Behaviour/Spending habits.
    • Customer Behaviour/Spending Segment.
  • Customer Experience/Empowerment
    • Delivery of products/services with Finger Touch
    • Seamless Customer Experience with Omni Channel/Self Checkouts/e-Shopping.
    • Customer Empowerment by creating effective feedback/complaints addressal.
  • In Reward & Retain the Customer.
    • Determine promotions and campaigns required
    • Map the customer bahaviour to apt Loyalty Instrument.
    • Discover patterns, Refine and Repeat from time-to-time.

Loyalty Vs Reward Programs

Having understood the Customers behaviour, it is time to plan promotions, campaigns, and rewards to the Customer. OmniRetailer gives comprehensive Customer Loyalty platform so that you not only retain the Customers but engage with the Customer. Loyal Customers can be rewarded with the below instruments.

  • Loyalty Cards.
  • Discount Coupons.
  • Gift Vouchers.
  • Memberships.
  • Customer Referrals.
  • Customer Specific Promotions.
  • Customer specific campaigns.

Categorize the Customers based on their behaviour by applying Deep Learning techniques and then apply the right combination of Campaigns and Promotions. Using Customer behaviour patterns, it give the right options to the Online Customers so that conversion rate is very high. It is practical and must to have Omni Channel Platform to have such shameless Customer Loyalty program.

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