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Retail Clouds

Retail Clouds is the Omni Channel platform for Retail Businesses. Intelligent Robotized SaaS platform for Retailers.

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Omnichannel Retail Software for Connected Retail Operations

Retail Clouds is an omnichannel retail management platform that connects POS, eCommerce, mobile commerce, marketplaces, customer loyalty, inventory and order fulfillment in one cloud platform.

Give customers a consistent shopping experience across stores, websites, mobile apps and other sales channels while giving your retail team a unified view of inventory, customers, orders, pricing and promotions.

With Retail Clouds, retailers can manage physical and digital sales channels from a single platform instead of maintaining multiple disconnected systems.

One Platform

Omnichannel Retail Platform for POS, eCommerce,
Market Places & Inventory

In addition to the traditional POS channel, enable online, mobile, telephonic, and direct sales-person channels in one go.

Retail Clouds omnichannel hub diagram A central Retail Clouds hub ring connects to nine retail functions arranged radially, with a loyalty badge and a customer-visits touchpoint feeding into the ecommerce and multi-store nodes. retail Cloud OMNI CHANNEL CUSTOMER MANAGEMENT SKU / PRODUCT MANAGEMENT INVENTORY & PURCHASE STORES / WAREHOUSE POS MANAGEMENT BUSINESS ANALYTICS MARKETING MULTI STORES ECOMMERCE CUSTOMER VISITS LOYALTY
The Retail Clouds omnichannel hub connecting every sales and management function.

Seamless/Unified Data Across Every Sales Channel - because every channel is built by us.

  • Readily available commerce portal
  • Customer shopping app
  • Telephonic sales platform
  • Sales person app
  • Marketplace integrations
  • Point of sale (POS)
The customer is tracked across every channel. Customer loyalty and customer experience are universal, run from a single point of control. It's also one unified inventory view, so delivery to the customer is possible from any stock point.
The Alternative

Your Omnichannel, Without the Weight

Doing It Yourself

Your Existing Omnichannel

Stitched together from separate vendors, your setup needs mammoth effort just to keep running - and you're limited to whatever each off-the-shelf player provides.

  • Multiple software products to implement and integrate
  • Dedicated personnel just to keep systems talking to each other
  • Inventory, customer and order data siloed by channel
  • Real-time omnichannel visibility is almost impossible
The Retail Clouds Way

One Cloud, Ready to Use

The rules of the game are redefined: from "implementation and use" to simply "ready to use." Brick-and-mortar and digital services are already built - you subscribe to each as and when you're ready.

  • Every channel - POS, web, app, tele, marketplace - built by us
  • One unified view of customers, loyalty and inventory
  • No integration project, no extra headcount to run it
  • Go live by subscribing, not by implementing
Explore Retail Clouds - a ready-to-use omnichannel platform →
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Common Scenarios

However You Sell, Retail Clouds Has You Covered

1

We need a commerce portal, and customers must have the outlet experience too.

Give us your UX template and branding details - we'll have your B2C commerce site ready in a matter of hours. Manage site content yourself through the Retail Cloud console, define geo-fenced service areas, and route customer orders to the nearest fulfillment center. Orders convert to invoices at outlet level and go out for delivery - Retail Cloud supports the full journey to last mile, with delivery staff using their mobile to deliver goods and take payments.

2

Our customers should be able to shop on mobile and stay connected.

Our digital commerce offering includes a white-labeled customer shopping app, hosted on both Google Play and the Apple App Store. Customers can shop from anywhere, see stock at a specific store, and get order and delivery tracking - especially valuable for fashion and lifestyle retail. Orders route to the nearest fulfillment center or outlet automatically.

3

We want to manage online price, promotions and campaigns ourselves.

Your business team can run the entire B2C commerce experience - from banners to promotions - with no technical team required. Roll out a full customer loyalty program and configure any of the instruments below.

  • Discount coupons
  • Gift vouchers
  • Loyalty cards
  • Promotions / discounts
  • Memberships & rewards
  • Referrals & rewards
4

We want to give online customers visibility into outlet stock.

Online and traditional outlets aren't isolated - customers can order online and pick up in-store, seamlessly. Customers can see stock availability at each outlet, apply it to their avatar for fashion items, and check out. We use augmented reality to simulate the outlet, with real-time stock always available to the customer.

5

Marketplaces are a reality - how do we sell across them?

Every country has different marketplaces and players. We offer readily available interfacing to global marketplaces like Amazon, so you're not left building integrations from scratch.

6

What happens to traditional channels - telephone and direct sales?

Retail Clouds gives your back-end team a customer support module to punch in orders, or take them at outlet level directly. The same applies to order tracking and delivery - handled from a call center or at each outlet. Your sales person can use their own mobile to take orders and get them delivered.

Mail us atbusiness@retailclouds.com
Call us at+91 9959182751